Privacy Policy

Privacy Policy

ITWebTek LLC will never use your personal information for the purpose of spam and we will only ask for personal information required to complete your order. We will use security safeguards such as SSL encryption to protect your information. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and exceeding our own internal standards and best practices.

About Us

ITWebTek LLC is a privately held company based in Chantilly, VA. This notice explains our online information practices and the choices you can make about the way your information is used at our site. This privacy statement covers the site www.ITWebTek.com, Iweb2cell.com and MarocStream.com. If you have questions or concerns regarding this privacy policy, or complaints arising from our use of your personal information, please contact our Customer Service Department via certified mail to ITWebTek LLC, 13635 Stepney Lane Chantilly, VA 22151, or via the contact us form.

Return and Cancellation policy
ITWebTek LLC provides hosting service and computers related services. If you select automatic billing, services are billed monthly and can be cancelled anytime for the subsequent month. All cancellations prior to the end of each billed service period – 1 month from start of service– will terminate subsequent monthly billing of services. When you request membership cancellation, your membership will remain active for the existing service period. As such, there are no refunds or proration of the existing service period if you have been billed for it. If you do not select automatic billing, you will not be billed for subsequent months until you manually pay to resume services. There are no goods or products to be returned.

Information We Collect and How We Use It

Personally Identifiable Information
When you place an order for services we collect certain types of personally identifiable information required to fulfill those services, including (1) contact information (such as name, address, e-mail address, and telephone number); (2) payment information (such as credit card number); and/or (3) ID verification information (such as credit card number). If you would like to place an order but are reluctant to provide this information online, you may provide it to us by telephone during normal business hours. We can be reached at 1-202-560-3330 for ITWebTek LLC services or to sign up for Iweb2Cell.com. We use the contact information you provide to communicate with you, such as to send you order confirmations, respond to your inquiries, provide you with important services update, , or security information. You can easily opt out of a newsletter by clicking the unsubscribe link at the bottom of any of these e-mails. We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes, unless you authorize us to do so. .

Other Non-Personally Identifiable Information

We may collect certain non-personally identifiable information about our visitors when you visit many of our Web pages such as the type of browser you are using (e.g., Firefox, Internet Explorer, Chrome), the type of operating system you are using, (e.g., Windows, Linux, or Mac OS) and the domain name of your Internet service provider (e.g., Verizon FiOS, Comcast, Cox, etc). We use the non-personally identifiable information that we collect to improve the design and content of our service pages and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze service usage.

Sharing of Your Information

Please be assured that any third parties who have access to the contact information you provide, including our subsidiary site, agents, contractors and business affiliates have agreed to protect it in a manner that is consistent with this privacy policy.

We work closely with trusted third party business affiliates to provide you with information on and services that may be of interest to you. We may share the contact information you provide with trusted third parties for the purposes of analyzing it to make your customer experience better or for offering services to you.

Third Party Sharing of Information

ITWebTek LLC sometimes may share your phone number, or credit card and personally identifiable information with third parties for credit authorizations, service providers, and other activities related to providing you with 1Web2Cell.com services. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit or authorize ITWebTek LLC to provide to participate in the site activity.

Location Information

We collect location information in order to improve your shopping experience. We also save this information so that we don’t have to ask for it again on your next visit. Information from IP addresses is used to help administer our Web site, to examine overall traffic trends, and to help us improve our site and make your browsing and purchasing experience more enjoyable. IP addresses are not linked to any personally identifiable information

Legal Process/Disclaimer

We may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency’s request.

Choices/Opt Out

If you prefer not to receive marketing information, including emails, from us, or wish to fully deactivate your account information from our records if you are no longer an active customer, simply let us know via certified mail to ITWebTek LLC 13635 Stepney Lane, VA 20151 or via the contact us form.

Cookies

Cookies are used by your computer’s browser to store your preferences. We use both session and persistent cookies. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. In addition, some of our business affiliates (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies and their use is not covered by this privacy policy.

Tracking Pixels

This site makes use of a technology designed to enhance your browsing experience. The technology makes use of a small and transparent Java applet to provide you with a faster browsing experience. In addition, aggregate reporting information is collected and made available to the site owner only. No personal or personally identifiable information is gathered or used for this process.

Links

This site may contain links to other Web sites whose information practices may be different than ours. Our privacy policy does not cover these third parties’ use of information. Visitors should consult the other companies’ and sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Security

We have put in place multiple levels of physical and electronic security to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. These measures include secure web pages, VeriSign SSL certificate ensuring the privacy and security of order information, and HackerSafe certification, representing the highest security scanning standards of the U.S. government and all major credit card providers. All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while traveling over the Internet

Updates and Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time without prior notice.

What Are The Limitations On Service And Liability?

Unless prohibited by law, the following limitations of liability apply. Service may be interrupted, delayed, or otherwise limited for a variety of reasons, including environmental conditions, unavailability of radio frequency channels, system capacity, priority access by National Security and Emergency Preparedness personnel in the event of a disaster or emergency, coordination with other systems, equipment modifications and repairs, and problems with the facilities of interconnecting carriers. We may block access to certain categories of numbers (e.g., 976, 900, and international destinations) at our sole discretion.

Additional hardware, software, subscription, credit or debit card, Internet access from your compatible PC and/or special network connection may be required and you are solely responsible for arranging for or obtaining all such requirements. Some solutions may require third party products and/or services, which are subject to any applicable third party terms and conditions and may require separate purchase from and/or agreement with the third party provider. ITWebTek LLC is not responsible for any consequential damages caused in any way by the preceding hardware, software or other items/requirements for which you are responsible.

Not all plans or Services are available for purchase or use in all sales channels, in all areas or with all devices. ITWebTek LLC is not responsible for loss or disclosure of any sensitive information you transmit. ITWebTek LLC’s wireless services are not equivalent to wireline Internet. ITWebTek LLC is not responsible for nonproprietary services or their effects on devices.

We may, but do not have the obligation to, refuse to transmit any information through the Services and may screen and delete information prior to delivery of that information to you. There are gaps in service within the Services areas of your cellular service provided on their coverage maps

WE DO NOT GUARANTEE YOU UNINTERRUPTED SERVICE OR COVERAGE.. ITWebTek LLC MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, ACCURACY, SECURITY, OR PERFORMANCE REGARDING ANY SERVICES, SOFTWARE OR GOODS, AND IN NO EVENT SHALL ITWebTek LLC BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, for any:

  1. act or omission of a third party;
  2. mistakes, omissions, interruptions, errors, failures to transmit, delays, or defects in the Services or Software provided by or through us;
  3. damage or injury caused by the use of Services, Software, or Device, including use in a vehicle;
  4. claims against you by third parties; or
  5. damage or injury caused by a suspension or termination of Services or Software by ITWebTek LLC;

Notwithstanding the foregoing, if your Service is interrupted for 24 or more continuous hours by a cause within our control, we will issue you, upon request, a credit equal to a pro-rata adjustment of the monthly Service fee for the time period your Service was unavailable, not to exceed the monthly Service fee. Our liability to you for Service failures is limited solely to the credit set forth above.

Unless prohibited by law, ITWebTek LLC isn’t liable for any indirect, special, punitive, incidental or consequential losses or damages you or any third party may suffer by use of, or inability to use, Services, Software, or Devices provided by or through ITWebTek LLC, including loss of business or goodwill, revenue or profits, or claims of personal injuries.

To the full extent allowed by law, you hereby release, indemnify, and hold ITWebTek LLC and its officers, directors, employees and agents harmless from and against any and all claims of any person or entity for damages of any nature arising in any way from or relating to, directly or indirectly, service provided by ITWebTek LLC or any person’s use thereof (including, but not limited to, vehicular damage and personal injury), INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF ITWebTek LLC, or any violation by you of this Agreement. This obligation shall survive termination of your Service with ITWebTek LLC. ITWebTek LLC is not liable to you for changes in operation, equipment, or technology that cause your Device or Software to be rendered obsolete or require modification.

SOME STATES, INCLUDING THE STATE OF KANSAS, DON’T ALLOW DISCLAIMERS OF IMPLIED WARRANTIES OR LIMITS ON REMEDIES FOR BREACH. THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Contact Us

If you have any questions regarding this statement, or would like more information on our privacy practices, please contact us via the contact us form.

By visiting this web site, you are accepting the practices described in this Privacy Notice.